Shipping Information

We aim to dispatch all orders within 1-2 working days

Wheelchair Shipping

All rear and quad / full support wheelchairs shipping to the UK are free and will be shipped via DHL’s Next Day Service (this ships and arrives on working days only).

Shipping to the Highlands & Islands and Channel Islands is £30, shipping to international locations is £50. However delivery to remote locations can be more than this. Once you order, we will contact you if there are any extra shipping costs.

Alternatively, for international orders you are very welcome to contact us for an individual shipping quote, as sometimes this can be less than that automatically applied at checkout.

Large Item Shipping

All other large items (e.g. 12″ wheels or front attachments for a wheelchairs) will be sent DHL. Shipping will be quoted at the checkout.

Small Item Shipping

All smaller products that will fit inside Royal Mail Small Parcel requirements will be shipped using their Tracked 24 or 48 service within the UK. We aim to dispatch these within 1-2 working days. We currently charge £7.99 for Tracked 24 service and £5.99 for Tracked 48 service.

International Shipping

We ship international parcels with DHL as they are fast and very reliable. 

Shipping rates are automatically calculated and applied at checkout, to some international locations however shipping can be more than this. Once you order, we will contact you if there are any extra shipping costs.

Alternatively, you are very welcome to contact us for an individual shipping quote, as sometimes this can be less than automatically applied at checkout. To generate a shipping quote, we will need your full shipping address.

Parcels incur import tax and duty on entry into your country, which is payable by you at the point of entry.

Please contact us if you would like a shipping quotation.

For more detailed information please see our full Terms and Conditions of Sale.